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Specialist - System Management

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Date: Nov 24, 2022

Location: irving, TX, US

Company: LTIMindtree

Qualifications:

• 2-3 years of relevant Migration activities experience

• Boardwalk tool trained

• Debugging log files in Linux

• Service Now – well versed in Incident and Change module

• ITIL certified

• Very good understanding of Excel and Macros

• Debugging in Visual Basic

• Opening vendor cases and pursuing expedited closure of cases

• Collaboration with multiple teams on troubleshooting and resolving the issue

• Must have working experience & knowledge on ITIL Processes for IT service management (ITSM) to manage Incidents, Requests and Changes tickets.

• Must have hands on experience in using ServiceNow & JIRA applications

• Knowledge of BitBucket, Jenkin, RLM is an added advantage

• Must have knowledge of interaction with Product Vendors and managing Internal User expectations based on Vendor interaction to resolve issues within internal SLA.

• Must have experience in interacting with Business users and Technology/Support users

• Our client requires all the employees working on this engagement to be COVID-19 vaccinated.

• If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact covid-19@lntinfotech.com


Nearest Major Market: Irving
Nearest Secondary Market: Dallas

Job Segment: Developer, Linux, Manager, Technology, Management