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Specialist - Program Management Office

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Date: Sep 29, 2022

Location: Jersey City, NJ, US

Company: Larsen & Toubro Infotech Ltd


Ensure the successful implementation of the PMO strategy, responsibilities, services, and deliverable.

• Program planning, monitoring, status reviews

• Identifies and executes operational improvement discussions, SIP to achieve or enhance quality of service and business goals

• First-level escalation point for Leadership

• Accountable for consistent execution of standards and processes

• Incident management

• Service request management

• Day-to-day operations management

• Service Quality adherence

• Service Level Agreement adherence

• Process management and improvements

• Ensure consistent execution of Root Cause Analysis and track to closure

• Manage service resources and ensure appropriate bench strength

• Establish and maintain effective control and reporting on all change activities across the end-to-end project life cycle through close engagement with project managers and leads.

• Manage and track portfolio road maps including project dependencies, risks, issues, and resource Management.

• Identify project needs and develop a detailed timeline for completion.

• Monitor payable & receivables and create detailed reports for Management.

• Keep track of a projects progress and ensure its completion before the deadline

• Collaborating with other department leaders to define, prioritize, and develop projects.

• setting deadlines, prioritizing tasks, and assigning team members to various deliverable.

• Analyzing financial data, including project budgets, risks, and resource allocation

• Providing financial reports and budget outlines to Executives.

• Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.

• Drafting new and improving existing project management office policies and processes.

• Data Gathering

• Time sheet Management

• Conduct weekly meetings, steering committee meetings ,send weekly updates to stake holders , keeping a track of project activities.

• Mandatory Certification: PMP or CSM or ASM certified

Nearest Major Market: New York City
Nearest Secondary Market: Newark

Job Segment: Program Manager, Project Manager, Manager, Management, Technology